# List tickets

`GET https://api.cademi.com.br/api/v3/support/tickets`

Operation ID: `tickets.list` · API v3

Returns the support tickets in the account, using cursor-based pagination.

The collection can be filtered by user, product, support department, status, a text search, and last update time, and sorted by `updated_at`.

If the credentials are restricted to specific users or products, only tickets within that scope are returned.

Required permissions: `tickets.read`.

## Parameters

| Name | In | Type | Required | Description |
|---|---|---|---|---|
| `limit` | query | integer | no |  |
| `cursor` | query | string | no |  |
| `sort` | query | string, one of `updated_at`, `-updated_at` | no |  |
| `user_id` | query | string | no |  |
| `department_id` | query | string | no |  |
| `status` | query | string, one of `open`, `closed` | no |  |
| `product_id` | query | string | no |  |
| `q` | query | string | no |  |
| `updated_after` | query | string (date-time) | no |  |

## Responses

### 200

Returns a page of tickets.

### 400

The cursor is invalid or the request contains an unsupported query parameter.

Body: Error.

### 401

The credential is missing, malformed, expired, or revoked.

Body: Error.

### 403

The current credentials do not have the permission required by this operation.

Body: Error.

### 422

The request body or query parameters failed validation.

Body: ValidationFailed.

Full schema: https://cademi.dev/openapi/v3.json