Delete a reply
/products/{product_id}/questions/{question_id}/replies/{reply_id}Deletes a published support reply or discards the question's draft reply.
To discard the draft, use the reply ID qrp_draft_<question_id>. Deleting a published reply removes it from the user's view, and the question returns to the open status when no other support reply remains.
Only support replies can be deleted; replies written by users are rejected with 403 Forbidden.
Autonomous mode: the API credential secret, sent as a bearer token. Credential secrets are identified by a fixed prefix.
In: header
Path Parameters
Response Body
application/json
application/json
application/json
curl -X DELETE "https://example.com/products/string/questions/string/replies/string"Update a reply PATCH
Updates a published support reply or the question's draft reply (ID `qrp_draft_<question_id>`). For a published reply, `body` corrects the content without notifying the user again, and `visibility` switches the reply between `public` and `private`. Only support replies can be updated; replies written by users are rejected with `403 Forbidden`. For the draft, `body` replaces the draft content. Setting `status` to `published` publishes the draft (using the supplied `body`, if any) as a public reply, with the same effects as publishing through the create operation. When updating a published reply, send the `ETag` returned by the retrieve operation in the `If-Match` header to avoid overwriting a newer version.
List questions across all products GET
Returns the support queue of questions across all products in the account that are accessible with the current credentials. Results are paginated with a cursor. By default, only questions awaiting a reply (`status=open`) are returned. Use `status=answered` to list answered questions instead. This collection never includes reply drafts or the `has_draft` field, even when the credentials have the `questions.read_private` permission.